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NEED HELP? FEEL FREE TO CONTACT US
WE ACCEPT
Payment methods acceptedWE DELIVER WITH
Payment methods acceptedThis page tells you what personal data we collect and for what purposes this information is collected. We aim to be as transparent as possible in this respect. This privacy policy applies to the online shop, head office and the 10DAYS concept stores.
10DAYS believes in close relationships with all partners, staff and clients, where trust and privacy come first. So we ensure that any personal information you share with us, and any information we collect about you in order to process your order smoothly, is treated confidentially. This information is processed solely to provide the most efficient and enjoyable service possible.
We collect data which helps us provide you with the best service possible. The data will be used strictly for the purposes stated on this page. If we wish to use the data for other purposes, we will seek your explicit consent.
Based on your consent, we process your data from the point where:
This includes your name, email address, phone number, delivery address and invoice address (if different from the delivery address). Your e-mail address will be used to send you an order confirmation, to keep in touch about the order (for example delivery updates and possibly a customer satisfaction survey), and to send you advertisements or marketing material about our products. For this, you can unsubscribe yourself again via the unsubscribe button or by sending us an e-mail to online@10dayslifestyle.com. Phone numbers will only be used to contact you for something specific about your order. All the above data is shared with the 10DAYS distribution centre and with the contract delivery company. This information is kept entirely confidential and will only be used to deliver the order in good condition. Data is stored no longer than is necessary for the purpose for which it was processed.
This includes your contact details, such as name, business email and phone number.
Based on your consent, we process your data from the point where:
This includes your name, email address, home address, phone number and date of birth. Data is stored no longer than is necessary for the purpose for which it was processed. You can withdraw your consent at any time. For data processed via cookies, please refer to our cookie banner. Regarding the data processed when you apply for a job, see the 'job applicants' section
We process your data based on legitimate interest when you:
When you apply for a vacancy at 10DAYS, we will store your name, email address, phone number, CV, photo and covering letter. This information will be stored for no more than 4 weeks after the application process closes, unless agreed otherwise. If it is agreed with the applicant that the data may be stored for longer, this will be for 1 year.
Because we also want to know what are the most relevant future collections to show you, 10DAYS collects data relating to order history and shopping behaviour which we use to optimise our marketing and service.
If you have added products to your wish list, or if products remain in your shopping basket, we can email you about this. To enable this, 10DAYS collects information about which items you have saved, or which products still remain in your shopping basket.
Data collected is not shared with third parties except where necessary to provide the service, such as with a third-party delivery company in order to deliver your order.
Your information may also be shared with processors who may process your data on our behalf, for instance for marketing purposes, the chosen payment method or IT services. We enter into a processing agreement with those parties to ensure your data is processed securely.
At 10DAYS, all necessary measures are in place to keep your data secure. We use a secure server to store your data. Information we collect regarding the use of the 10DAYS website is used for future improvements and developments.
As a customer, you have the following rights. You can:
request access to your personal data
ask for your details to be updated
ask for your details to be deleted
ask for your details to be transferred to another party
restrict or suspend processing of your personal data
To make the above requests, you can update your details in your account yourself or else contact privacy@10dayslifestyle.nl. We may ask you to identify yourself, for example by answering a verification question.
To make the above requests, you can update your details in your account yourself or else contact privacy@10dayslifestyle.nl. By using these cookies, our system can then recognise you and so provide you with even better and relevant information. When you visit the website, you will be given the option to accept or reject these cookies.
If you have any questions or feedback about this privacy policy, please contact us:
10DAYSPerhaps you are unhappy about something and have not been able to resolve it with us directly. Then submit your complaint to the Dutch Data Protection Authority.
Version April 2024
Please place two separate orders: 1 order containing the E-Gift Card and 1 order containing your other item(s).