We deliver across Europe to Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, the Netherlands, Poland, Portugal, Spain and Sweden.

All orders within the European Union are being shipped with DHL.

We offer free delivery for orders over €50 to Belgium, Germany, Luxembourg, and the Netherlands.

We offer free delivery for orders over €100 to Austria, Denmark, Finland, France, Ireland, Italy, Poland, Portugal, Spain, and Sweden. For orders below €100, delivery costs €12.50.

Orders placed Monday – Friday before 15:30 will be shipped on the same day. Orders placed at the weekend will be shipped on Monday.

Orders containing a 10DAYS E-Gift Card will only be sent to your inbox digitally. It will be sent to you immediately after placing your order.

Please note: if your parcel gets dropped off at a delivery point, you have 7 days to pick it up before it’s returned to us.

Shipping to non-EU countries above €150 with Onlinetaxfree.com

We ship our products outside the EU through our partner Onlinetaxfree.com. The shipment will be delivered to your door by UPS. Because Onlinetaxfree.com handles the export, you are eligible for a VAT Refund upon receiving your package! For non-EU countries, the shipping costs vary by country and will be shown in the checkout.

How it works

In the checkout, select 'Onlinetaxfree.com | UPS' as the preferred shipping option. After you have completed your order, you will be able to enter your bank account number and SWIFT number of the account in which you prefer to receive the refund. This page also shows the refund amount you will receive. After the return period has expired, Onlinetaxfree.com will transfer this amount to the bank account you provided. Onlinetaxfree.com may contact you via email if a problem arises with the information you've provided, so please keep an eye on your (spam) inbox for this reason. If you have any questions, please send an email to customerservice@onlinetaxfree.com