Before we ship your order we will check the articles for damage and incompleteness. Your order will only be send when they are 100% correct.

It is possible that a product does not meet your expectations or that the size is not right. Therefore you have the right to exchange or return an item within 30 days after delivery. This is possible through our return address.

The cost of a full return will be at your own expense. In the event of a defect or wrong item shipped, we will return the cost to our account. If this is the case, please first contact our customer service via

All returns must comply with the following points:

  1. The product is complete, unused, worn or damaged
  2. The original tags and labels are attached to the article
  3. The items must be in the original packaging
  4. Please make sure that is clear who has returned the package

Send the article including all accessories and completed return form within 30 days of receipt to:

10DAYS Return
Hagelkruisweg 20
5971 EA
The Netherlands

Please always choose for a shipment with an international tracking number. 

As soon as we receive your return we will assess and process it. The costs for the relevant items will be refunded to your bank account or credit card within 14 days.